• SCE EDGE Workshop: Managing Relationships in All Phases of Business

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    Name: SCE EDGE Workshop: Managing Relationships in All Phases of Business
    Date: September 9, 2020
    Time: 8:00 AM - 11:30 AM PDT
    Website: lbglcc.org
    Registration: Register Now
    Event Description:
    Managing All Relationships in Phases of Business

    A FREE SCE Edge Program Workshop
    Sponsored by Southern California Edison sce.com/sd

    Course Description:
    This overview course will discuss how to build and manage client and business relationships – understanding your client, theirs needs and requirements. In today’s “relationship economy” both B2B and B2C businesses are expected to go beyond simply doing business on a transactional basis. If they do not buy into you, they will not buy from you. Honing skills for assessing needs, finding common interests, and looking beyond data requests will be explored in this course.

    Learning Objective:
    • Managing business relationships in all phases from first meeting to final payment.
    • Importance of building relationships first
    • Building Rapport
    • Understanding relationships in the contracting process (pre and post award)
    • How to avoid the biggest mistake business owners make in relationship building

    Expected Outcome:
    Increased effectiveness in enhancing business value through more effective business relationships throughout the Customer life-cycle from first meeting to final payment.

    The Grand Long Beach, 4101 E. Willow St., Long Beach, CA 90815
    Date/Time Information:
    Wednesday, September 9, 2020
    8:00 am - 11:30 am
    8:00am - 8:30am Registration and Breakfast
    8:30am - 11:30am Workshop
    Contact Information:
    Registration, Parking and Breakfast is FREE!
    Please pre-register online at www.lbglcc.org
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